Refund policy

Refund Policy

We do not accept returns or exchanges.

Refunds are only issued if your item arrives damaged or defective.

• If this happens, please contact us within 7 days of delivery at [featherfaith.shop@gmail.com] with your order number and photos of the damaged item.

• Once approved, we’ll process your refund to your original payment method within 5–10 business days.

• Shipping costs are non-refundable.

We are not responsible for:

• Incorrect addresses entered at checkout

• Delays caused by shipping carriers

• Normal wear and tear of items
  

Please note: All refund requests are subject to review. We reserve the right to approve or decline a refund based on the results of our investigation into the claim (including order details, shipping records, and product condition).

Thank you for understanding our store policy!